We want you to feel completely satisfied with the items you purchase from us and our retail partners. Our Returns Policy is a ‘voluntary’ policy in addition to your statutory rights. For that reason, we have a 30-Day Money Back Guarantee.
If you are returning a product for change of mind we will refund the purchase cost of the product(s) minus shipping and handling changes. If you receive a defective or incorrect product, please return the item to us within thirty (30) days, and we will either replace the product, send you a credit voucher or reimburse you for the purchase costs including the return postage.
Return your product to:
Grand Fusion Housewares, Inc.
9375 Customhouse Plaza, San Diego, CA 92154
How do I receive my refund?
If you purchased a product directly from us; your refund will be processed in the same way that you paid for your purchase. For instance, if you paid by credit card, the same credit card will be refunded. If you purchased your product from one of our retail partners, we will refund your money by check. Proof of purchase is required.